When a death occurs

Unfortunately there comes a time in all lives when a loved one passes away, and we find ourselves arranging a funeral.

When the death of a loved one occurs, you should immediately contact a doctor, in order to have the death certified. At the same time, you should contact ourselves. We are on hand 24/7, 365 days a year to guide you through the process and provide assistance on the funeral process. At this point we will arrange to meet with you should that be in our office or at your home. At this point we will listen to what your wishes are and provide guidance to you at what is a very stressful time.

We will arrange to collect the remains of your loved one and remove the remains to our funeral home where we will carry out all the necessary treatment and preparation to the remains. Following this family are welcome to come to the funeral home to view the remains before they return home. Alternatively, should a family wish, the remains may repose in the funeral home, and the funeral home remain open for friends and family to visit.

It is also increasing common that the remains are returned home privately. The benefit of this is that the immediate family have an opportunity to spend time with the remains of their loved one before the wider public start to visit the house, offering their sympathies.

Every funeral is different, and families will want to pay tribute to a loved one in their own unique way. We aim to try and facilitate and carry out all families wishes in a professional and dignified manner.